Accessibility Statement for Flowers Shooter's Hill
Our Commitment to Accessibility at Flowers Shooter's Hill
At Flowers Shooter's Hill, we recognise the importance of providing an online experience that is accessible to everyone, regardless of ability. We are dedicated to ensuring our website can be used with ease by all customers, including those with disabilities. As a trusted florist serving Shooter's Hill, it is our priority to enable every visitor to order flowers online seamlessly and independently.
WCAG 2.1 AA Standards Compliance
We strive to align our digital services with the Web Content Accessibility Guidelines (WCAG) 2.1, reaching at least AA level compliance. This set of guidelines helps us make our Flowers Shooter's Hill website more user-friendly, robust, and accessible for a diverse customer base. Each aspect of our site, from navigation menus to forms and checkout procedures, aims to support users with varying needs and preferences.
Compatibility with Assistive Technologies
Our website for Flowers Shooter's Hill is designed to work smoothly with modern assistive technologies, including but not limited to screen readers, keyboard navigation, and speech recognition software. Every effort is made to ensure alternative text is provided for images, and that all interactive elements function reliably for those who may not use a mouse or touch screen. We test our site on leading screen readers to confirm that all important information, from product descriptions to order confirmations, is easily accessible.
High Contrast and Readable Design
Flowers Shooter's Hill utilises a high contrast visual design and clear font choices to provide an easy reading experience. Our colour schemes are selected to accommodate customers with visual impairments such as colour blindness, ensuring that text stands out clearly from background colours. We take care to make sure that our flowers, offers, and important messages remain visible to all customers in Shooter's Hill, irrespective of their sight abilities.
Continuous Improvement and Feedback
Accessibility is an ongoing journey, and we are continuously reviewing and improving our site's features in line with the latest best practices. We welcome feedback from our Shooter's Hill customers and take accessibility concerns seriously. If you encounter any barriers while using our online flower ordering service or have suggestions for improvement, please reach out to our customer support team. We are committed to promptly addressing any issues to enhance the overall experience for everyone.
Easy Ordering for Every Customer
Our mission at Flowers Shooter's Hill is to make sending beautiful flowers straightforward for all members of the community. Accessibility plays a crucial role in achieving this goal. By removing online barriers, we ensure that each person—regardless of ability—can browse bouquets, personalise messages, and complete orders without difficulty. We believe every customer from Shooter's Hill deserves an inclusive and pleasant online experience when ordering flowers for their special occasions.
Contacting Us About Accessibility
If you need further assistance or have questions regarding our accessibility measures, our team is available and eager to help. Our staff are trained to listen to your needs and work with you to provide the best possible service. Whether you require additional support navigating our website or wish to share your feedback, please contact us through the available methods listed on our contact page. Your input helps us continue to improve and better serve all Shooter's Hill customers.
